Ring's End in New Milford, CT Closed now

Reviews about Ring's End

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  March 25, 2020, by Asambleas de Dios Alfa y Omega Danbury
  Unfortunately I’ve been having some issues in New Milford Store, if I place an order by phone when I go there to pick it up, the paint is not ready. I’m a subcontractor and also have my own company, which means I order a good amount of paint regularly. Just yesterday I placed an order by phone, 2 1/2 hours later I went to pick it up and the guy there ignored me, when I finally asked him about my paint, he didn’t even know what I was talking about. But sadly even there he went back to do whatever he was doing and completely forgot I was there. I had to leave the store without my order. Good customer service is lacking there. I’ve been in business for quite a long time now and my experience in Rings End in Bethel and Danbury is totally different. The guys there are fast, very friendly, we have a good relationship, they know me by my name, they’re always on top of things. As soon as I get there they help me all the time, and if they’re busy at least you know they will be with you as soon as they can. But honestly, is been years and I never got any complaint. The only reason I buy in New Milford is because I moved to this town recently. Otherwise I rather go somewhere else.
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  January 18, 2019, by John Smallwood
  If Rings End want to survive against big box range and cheaper prices they have to deliver on service and not compete in incompetence. They bungled a simple wood order then told me this was all they could deliver. Not true. Checked with their lumber yard and they had the right lengths in stock. They made a mistake in cutting and I had to pay for it.